About us

Big-company tools,
built for the business
down the street.

FrontDesk Launch exists because the best tools in business have been priced, packaged, and marketed for everyone except the people who actually keep a neighbourhood running.

Talk to our team See what's included
Why we exist

Local businesses aren't losing
to better competitors.

They're losing to a phone that rang out at 4pm. A website that looks like it was built in 2011. A quote that never got followed up on. None of it is a talent problem — it's a tooling problem.

Missed calls
The phone rings while you're working
You can't run a chair, a job site, or a treatment room and answer every call. So the call goes to voicemail, and the caller goes to whoever picks up next.
Dated sites
The website undersells the work
Great businesses lose customers before the first conversation because the site is slow, hard to read on a phone, and gives people no way to book right now.
No follow-up
Interested people go quiet
Someone asks for a quote, gets busy, and forgets. Without an automatic nudge and a review request afterwards, that lead and that reputation both evaporate.
Our mission

Give every local service business the same operating advantage a national chain has — one platform, one subscription, and someone else doing the setup — so the quality of the work is what decides who wins.

A national franchise has a marketing department, a call centre, a web team, and an analyst. A two-van plumbing company has the owner, at 9pm, with a laptop. We built FrontDesk Launch to close that gap — not by handing over more software to learn, but by running the whole thing for you.

What we believe

Four principles we
build everything against.

These aren't posters on a wall. They decide what we ship, what we refuse to ship, and how we price it.

01
Done-for-you beats do-it-yourself
Most small-business software is sold as an empty dashboard and a login. That's not a solution, it's homework. We set up your website, configure your AI receptionist, and optimize your Google profile before you ever touch anything — and we keep maintaining it.
02
One platform, not seven subscriptions
A website builder, a phone service, a review tool, an ads agency, a payment processor, an analytics dashboard, a video editor. Seven bills, seven logins, none of them talking to each other. We bundle all seven so the customer journey is one connected system.
03
Report in plain English, not dashboards
Nobody opened a salon because they wanted to interpret analytics. Every month you get a straight answer: calls answered, appointments booked, reviews earned, what the marketing returned, and what we recommend next. No charts to decode.
04
Your business is yours
Your website, your domain, your customer list, your reviews. We don't hold your presence hostage to keep you subscribed — we'd rather earn the renewal. If you ever leave, you leave with what's yours.
Who we build for

Businesses where a
missed call is lost revenue.

If your customers find you locally, call before they buy, and judge you on your reviews, the platform was designed around exactly how you work.

  • Salons, barbers & spas
  • Dentists & medical clinics
  • Contractors & home services
  • Restaurants & cafés
  • Gyms & studios

Different trades, same bottleneck: the work happens with your hands full, and the business happens on the phone.

What we take off your plate
01
Answering the phone — every call, including after hours
02
Building and maintaining the website
03
Asking every happy customer for a review
04
Running and optimizing the ads
05
Taking payments and sending invoices
06
Producing fresh video content each month
07
Telling you, monthly, what all of it earned
Get started today

Let's build the business
you actually pictured.

Tell us what your business does and where it's leaking customers. We'll show you exactly which parts of the platform fix it — usually within one business day.

Talk to our team See pricing