Privacy Policy
What we collect,
and why.
This covers the FrontDesk Launch website. If you're a client, the handling of your business and customer data is set out in your service agreement.
Last updated: 28 July 2026
This covers the FrontDesk Launch website. If you're a client, the handling of your business and customer data is set out in your service agreement.
Last updated: 28 July 2026
FrontDesk Launch operates this website at frontdesklaunch.com. For questions about this policy or the data we hold, email [email protected].
When you submit the contact form or the careers inquiry form, we receive what you typed — typically your name, email, business name, phone number, and your message. We use it to reply to you and nothing else. We don't add you to a marketing list without asking.
If — and only if — you accept analytics cookies, we collect usage data through the two services below. Reject them and none of this is gathered, because the scripts are never loaded.
| Service | What it collects | Provider |
|---|---|---|
| Google Analytics 4 | Pages viewed, time on page, approximate location by country/city, device and browser type, and how you reached the site. IP anonymisation is enabled, so your full IP address is not stored. | Google LLC |
| Microsoft Clarity | Session replay and heatmaps — scrolling, clicks and mouse movement, to show where the site confuses people. Clarity automatically masks text you type, so form contents are not captured. | Microsoft Corporation |
Nothing analytics-related runs before you opt in. These are not loaded-but-disabled — the scripts are not added to the page at all until you accept. See the Cookie Policy for the specific cookies involved.
On your first visit you'll see a banner offering Accept All, Reject Non-Essential, and Cookie Preferences. Rejecting is exactly as easy as accepting — one click, same place.
Your choice is stored in your browser's localStorage so we don't ask again on every page. You can change it whenever you like via the Cookie preferences link in the footer, or from the Cookie Policy. Withdrawing consent is as straightforward as giving it.
If you never make a choice, we treat that as a refusal and load nothing non-essential.
We don't sell personal data, and we don't share it for anyone else's advertising. It reaches third parties only where they provide part of the service:
Google and Microsoft may process data outside the UK/EEA. Both operate transfer safeguards under their own terms: Google Privacy Policy, Microsoft Privacy Statement.
Depending on where you live, you may have the right to:
To exercise any of these, email [email protected]. We'll respond within one month.
This site is aimed at businesses and isn't directed at children. We don't knowingly collect data from anyone under 16.
If we change what we collect or who processes it, we'll update this page and change the date at the top. Where a change means new cookies, the consent banner will ask again rather than assuming your previous answer still applies.
Questions, requests, or complaints about privacy: [email protected]. For security issues specifically, see our Security page.
Ask and we'll tell you, in plain English — usually within one business day.